Master Customer Retention

The complete playbook for implementing retention tools and fixing the fundamentals that actually drive customer retention.

Strategic approaches to keeping customers, improving lifetime value, and building a sustainable SaaS business.

Master CAC, LTV, payback period, and the metrics that determine if your SaaS business is actually sustainable.

Your complete guide to analytics platforms that help you predict churn and identify at-risk customers.

Complete breakdown of ChurnZero costs with side-by-side comparisons to Gainsight, Totango, and more.

Learn how to deploy intelligent retention offers automatically when customers are most likely to churn.

Learn the 6-step framework for analyzing your churn data to identify patterns and turn insights into action.

Build a data-driven health scoring system that predicts churn and enables proactive interventions.